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NovaGen Development
Language models wired into real workflows

AI Automation & Integration

We connect AI to the systems you already run — document extraction, support triage, internal search and workflow automation — with the review steps and guardrails that make the output safe to act on.

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The useful applications of AI in a business are narrower and less glamorous than the marketing suggests — and far more valuable. Reading three hundred supplier invoices a month into your accounting system. Answering the forty percent of support tickets that are the same six questions. Making a decade of internal documents actually searchable. We build those, wire them into the systems you already run, and put a human approval step wherever a wrong answer would cost you something. Every integration ships with an evaluation suite, because a model that quietly degrades is worse than no automation at all. If we think a rules engine would serve you better than a language model, we will say so.

What we deliver

  • LLM integration with Claude, OpenAI and open models
  • Retrieval-augmented search across your own documents
  • Invoice, receipt and form data extraction
  • Support ticket triage and drafted replies
  • Workflow automation with human approval gates
  • Evaluation suites and output monitoring

How an engagement runs

  1. 01

    Discovery

    We map how your business actually works — the workflow, the exceptions, the people who will use the thing. Scope, risks and a fixed estimate come out of this, not out of a guess.

  2. 02

    Architecture

    Data models, integrations and infrastructure get designed before code is written. You see the plan in plain language and sign off on it.

  3. 03

    Build

    Two-week sprints with a working demo at the end of each. Nothing is hidden until launch day, and priorities can shift as you learn.

  4. 04

    Launch

    Staged rollout, monitoring wired up, your team trained. We stay close through the first weeks when real usage finds what testing did not.

  5. 05

    Evolve

    Support retainers, performance tuning and new features. A first release is the start of a system's life, and we are set up to keep improving it for as long as you need.

Related work

Systems we have shipped

Next step

Let's build something worth showing off.

Tell us what you are trying to solve. We will come back with an honest assessment, a realistic timeline and a fixed estimate — usually within one business day.

Start a project 071 469 8713

Minuwangoda, Sri Lanka