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NovaGen Development
Accounts that are actually looked after

Social Media Management

Day-to-day management of your business accounts — planning, publishing, replying and reporting — so the profiles people check before contacting you are current, consistent and answered.

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An abandoned business page does more damage than no page at all — a customer who finds a last post from two years ago and an unanswered message draws the obvious conclusion. We take over the day-to-day: a calendar agreed a month ahead, posts written and designed in your voice, and messages answered inside working hours rather than whenever somebody remembers. Reporting is tied to goals you set, whether that is enquiries, event signups or simply looking credible to someone checking you out before a call. We will not promise follower counts, because followers who never contact you are not worth paying for.

What we deliver

  • Content calendars planned a month ahead
  • Post design and copywriting in your voice
  • Scheduling across Facebook, Instagram and LinkedIn
  • Comment and direct-message responses
  • Paid promotion setup and monitoring
  • Monthly reporting against agreed goals

How an engagement runs

  1. 01

    Discovery

    We map how your business actually works — the workflow, the exceptions, the people who will use the thing. Scope, risks and a fixed estimate come out of this, not out of a guess.

  2. 02

    Architecture

    Data models, integrations and infrastructure get designed before code is written. You see the plan in plain language and sign off on it.

  3. 03

    Build

    Two-week sprints with a working demo at the end of each. Nothing is hidden until launch day, and priorities can shift as you learn.

  4. 04

    Launch

    Staged rollout, monitoring wired up, your team trained. We stay close through the first weeks when real usage finds what testing did not.

  5. 05

    Evolve

    Support retainers, performance tuning and new features. A first release is the start of a system's life, and we are set up to keep improving it for as long as you need.

Related work

Systems we have shipped

Next step

Let's build something worth showing off.

Tell us what you are trying to solve. We will come back with an honest assessment, a realistic timeline and a fixed estimate — usually within one business day.

Start a project 071 469 8713

Minuwangoda, Sri Lanka